Job description:
Job Title: Senior Solutions Engineer - Integrations & AI Deployments
Location: East Coast (Remote)
Duration: Perm
Responsibilities
1. Own Complex Customer Integrations
Design and implement integrations across HCM, LMS, CRM, and related enterprise systems
Work with REST APIs, webhooks, data pipelines, and integration platforms (e.g., Workato)
Ensure deployments are reliable, secure, scalable, and easy for customers to maintain
Act as technical lead for high-impact enterprise go-lives
2. Build & Productize Arist’s Integration Surface
Expand and harden Arist’s APIs to support repeatable, template-based integrations
Define integration patterns, tooling, documentation, and best practices
Reduce time-to-deployment through reusable frameworks
Partner with product and core engineering to influence roadmap decisions
3. Deploy AI Needs Analysis in Real Environments
Work directly with enterprise customers to deploy AI-powered needs analysis
Map required datasets and validate data quality
Design guardrails for AI outputs (accuracy, safety, compliance)
Deliver implementations that feel native inside each organization
Qualifications
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Solutions & Integration Experience
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6+ years of professional experience in Solutions Engineering, Forward Deployed Engineering, or similar customer-facing technical roles
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Proven track record owning complex integrations end-to-end
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Experience with APIs, webhooks, ETL/data pipelines, and integration platforms
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Technical Strength
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Strong understanding of REST APIs, authentication (OAuth), and enterprise SaaS architectures
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Experience with systems like HCM, LMS, CRM platforms
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Familiarity with Rails is a plus (not required)
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Comfort working with AI/LLM-based systems
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Customer & Cross-Functional Ability
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Strong communicator across technical and non-technical stakeholders
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Experience collaborating with product, engineering, sales, and customer success
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Able to balance tactical execution with long-term scalability
Must-Have Requirements:
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6+ years of software or solutions engineering experience
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Demonstrated experience owning enterprise integrations end-to-end
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Strong API and data pipeline expertise