Atlanta , GA
Skills
Job Description
Key Responsibilities:
- Support attorneys and legal teams in applying legal technology to active matters and internal workflows
- Help scope, configure, and launch projects using tools such as Kira, Luminance, Opus 2, Legora, Harvey, or similar platforms
- Create practical user resources including quick guides, FAQs, checklists, screenshots, and workflow notes
- Provide introductory training, demos, and day-to-day support for assigned applications
- Track adoption, gather user feedback, document pain points, and identify opportunities to improve usage
- Partner with attorneys, IT, Innovation, Training, Knowledge, Research, vendors, and practice groups on technology-enabled solutions
- Stay current on legal tech trends including agentic AI, contract analysis, collaboration tools, and case management platforms
Required Qualifications:
- Working knowledge of law firm or legal department operations
- Hands-on experience in legal technology support, systems implementation, project coordination, or workflow improvement
- Ability to learn new platforms quickly and explain technology clearly to attorneys and non-technical users
- Familiarity with legal technology tools such as Kira, Luminance, Opus 2, Legora, Harvey, or similar applications
- Experience with GenAI prompting, no-code/low-code workflows, or AI-enabled legal process support
- Proficiency with Microsoft Office, SharePoint, Teams, Excel; Power BI is a plus
- College degree in a related field preferred